Terms

Last updated 27 October 2026

Who this agreement is with

These terms are between Stevee Devonda, a sole trader in New Zealand trading as Beckon ("Beckon", "we", "us"), and the business that signs up for Beckon ("you", "your salon"). The person who signs up confirms they can agree to these terms for that business.

What Beckon is

Beckon gives your salon a guest page on its own web address, a QR code for each chair, an admin where you set up your menu, and a front desk screen. Guests scan the code, choose what they'd like, and send it to you by text, WhatsApp or the front desk screen, depending on how you set it up.

Beckon is a convenience for your guests and your team. It isn't a safety or emergency system and shouldn't be relied on for anything urgent.

Trial

New salons get 7 days free. You add a card when you sign up, and nothing is charged until the trial ends. If you cancel before then, you're never charged.

Plans and payment

• Prices are in New Zealand dollars on beckon.co.nz and Australian dollars on beckonsalon.com, and are shown on the sign-up page when you choose. Beckon isn't registered for GST, so no GST is added. If that changes, we'll email you at least 30 days before it affects what you pay.
• You're billed at the start of each month or year, depending on the plan you choose, by card through Stripe.
• The Founding plan is our launch price for the first 10 salons on Beckon. Once those spots are taken it comes off the sign-up page; a cancelled subscription frees its spot. Your Founding price stays the same for as long as your subscription continues. If you cancel and come back later, the price on offer then applies.
• We may change prices for future periods. We'll email you at least 30 days before a change affects you, and you can cancel before it does.

If a payment fails

Stripe will try again over the following days and email you. While a payment is overdue, your guest page shows guests "This page is taking a break. Ask the team at the desk." instead of your menu. Once you're paid up, everything comes back exactly as it was.

Cancelling

• You can cancel any time from Manage billing in your admin. You keep Beckon until the end of the period you've already paid for.
• We don't refund part periods, except where the law requires it.
• After that your page is paused and your settings are kept, so you can come back. Ask us and we'll delete them.
• Your printed QR codes will show the paused page. If you won't be coming back, take them down.

What you look after

• The information on your page is accurate: your menu, prices, Wi-Fi details, opening hours and phone number.
• You have the right to use the logo, name and wording you add.
• You keep your front desk PIN and sign-in emails to your team.
• You print and place your own QR cards, and replace them if they're damaged.
• You deal with your guests' requests and any paid extras you offer, including charging for them.
• You don't use Beckon for anything unlawful, or to send guests anything they didn't ask for.

What we look after

• We keep Beckon running and secure, and fix problems as quickly as we reasonably can.
• We handle information as our privacy policy describes.
• We'll give you notice by email before any planned change that affects how your salon uses Beckon.

We'll do our best to keep Beckon available all the time, but we can't promise it will never be interrupted. The front desk screen depends on your computer, browser and internet connection. Text and WhatsApp stay available to your guests as a backup.

Your content and our software

Everything you add, like your menu, logo and wording, stays yours. You let us store and show it so your guest page works. The Beckon software, design and name are ours. You can use them for your salon while your subscription is active, but not copy or resell them.

Responsibility

Beckon is provided for business use. You agree that the Consumer Guarantees Act 1993 doesn't apply, as allowed for business-to-business agreements. Nothing in these terms limits any right you have under the Fair Trading Act 1986 that can't be limited.

To the extent the law allows, we're not responsible for lost income, lost bookings, or indirect losses, and our total responsibility to you for anything to do with Beckon is limited to what you paid us in the 12 months before the problem happened.

If we need to stop your account

We can suspend or close an account that isn't paid, or that's being used unlawfully or in a way that harms Beckon, guests or other salons. Unless it's urgent, we'll contact you first and give you a chance to put it right.

Changes to these terms

We'll email account owners at least 30 days before a change to these terms takes effect. If you don't agree, you can cancel before then.

New Zealand law

These terms are governed by New Zealand law, and New Zealand courts deal with any dispute. If something's wrong, please talk to us first at hello@beckon.co.nz. Most things can be sorted with a conversation.